COMMUNICATION AND YOUR CLIENTS
In an industry as fast paced as the dental industry, first impressions with your clients is of the utmost importance. Here at XCare we help your clinic have flawless communication with your patients, leading to an amazing service that keeps new, and existing clients consistently coming back.
We’ve compiled below a few ways XCare helps you communicate your clinic’s value.
Let’s face it, no one likes waiting in line to check in, only to wait again for your name to be called to meet the dentist. In addition, having to constantly exchange information with the front desk representatives such as insurance policies, health information and more. This takes time, and this entire process can be streamlined for the patient and the clinic. With XCare, we provide users with the ability to check-in without stepping foot in the clinic. We call this our virtual check–in system. No more waiting, no more exchanging information at the front desk, simply show up to the clinic at your scheduled time, and meet with your dentist.
In order to ensure that your patients have the best experience possible, it is important to create a comforting atmosphere within the clinic. Developing an environment where patients feel welcomed will help them feel safe and secure during their treatment. With XCare, we provide patients the ability to see inside the clinic with photos as well as detailed reviews so that they know they are in good hands.
Leaving The Clinic
A patient‘s experience does not stop once they leave the clinic. XCare not only provides you with a way to handle your billing in a contactless fashion, but also gives you the tools to consistently stay in contact with your patients. This means that any questions or concerns a patient has can be quickly and easily answered. Keeping in touch with a patient shows you care, and that alone can create an amazing clinic and patient dynamic that ensures the best results for the both of you.
If you would like to learn more on how XCare can enhance your clinic’s communication, sign up for a free demo today.