Intelligence · Xcare IQ

Ask your practice anything, in plain English.

Xcare IQ is your office manager's Monday morning, automated. Ask 'what was Dr. Patel's production last week?' or 'which channel is sourcing my highest LTV patients?' and get an answer - sourced from PMS, in seconds.

  • ● Plain-English questions
  • ● Sourced from PMS
  • ● Provider, channel, procedure
  • ● Slack & email digests
Inside the module

What it does, end to end.

Plain-English questions

No SQL, no Looker, no pivot tables. 'What's my no-show rate this month vs last?' - answer in 3 seconds, with a chart.

PMS-sourced answers

Every number traces back to a row in Dentrix / Open Dental / Eaglesoft. Click any answer to see the underlying patients and appointments.

Scheduled digests

Monday morning digest in Slack or email: production, bookings, no-shows, recall compliance, channel attribution. The five reports your office manager rebuilds every week.

Anomaly alerts

Hygiene reappointment dropping? Channel CPA spiking? Production by provider down WoW? Get pinged the moment it happens.

The deep dive

What practice owners actually need to know.

Ask your practice anything, in plain English

Every dental practice has data. Almost no practice has answers. The reports inside Dentrix, Open Dental, and Eaglesoft are designed to print, not to think with. Pulling "hygiene production by provider, last 90 days, excluding rebooks" is a 20-minute job and a stale answer by the time it's done.

Xcare IQ is a natural-language layer over your PMS data. You type a question - in English, the way you'd ask your office manager - and you get the number, the chart, and the patient-level breakdown in seconds.

Examples of what people actually ask

These are real prompts from practice owners using IQ today.

  • "What was hygiene production by provider last quarter, excluding hygienist Jane on Mondays?"
  • "Which patients had a treatment plan over $3,000 presented in the last 90 days but haven't booked the next visit?"
  • "What's our no-show rate by day of week and by appointment type?"
  • "Which Google Ads campaigns produced the most $4K+ cases over the last 6 months?"
  • "How many active patients live in postal code M5V?"
  • "What's the 24-month LTV of patients acquired through Xcare Rewards versus paid ads?"

Why it works on dental data specifically

IQ is fine-tuned on the schemas of Dentrix, Open Dental, and Eaglesoft, plus the unified Xcare ledger. It understands ADA codes, hygiene vs restorative production splits, recall logic, the difference between a treatment plan and a treatment-plan-presented event, insurance estimates vs adjudicated payments. A general-purpose AI tool pointed at a PMS database does not.

Every answer cites the underlying query - if you want to see exactly which patients or appointments made up the number, you can drill all the way down to the row level.

Privacy, audit, and HIPAA

IQ runs against your data inside your Xcare tenant - it does not train on your patient records, and queries never leave a HIPAA-compliant environment. Every question and answer is logged for audit. Access is role-based - associates can ask about their own production; only the owner sees the full ledger.

What IQ replaces, and what it doesn't

IQ replaces the weekly "can you pull this report" ask to the office manager, the monthly accountant question that needs three Dentrix exports, and the recurring agency conversation that starts with "can you send me a list of...". The cost saving in office manager hours alone usually pays for the entire module.

IQ does not replace the office manager - it makes their time spent on actual operational work, not data wrangling. It also doesn't replace clinical judgment, treatment planning, or any decision that needs context outside the PMS ledger.

FAQ

Practice owners ask.

What can I ask Xcare IQ?

Anything that's a question about your patients, appointments, treatments, or revenue. Examples: 'what's my recall compliance rate?', 'which insurance plan books most implants?', 'who are my top 10 referrers this quarter?'

Is this just ChatGPT on my data?

No - it's a structured query layer over your PMS data, with an LLM front-end. Answers are deterministic, sourced, and auditable - not hallucinated.

You're early - and that's the point

See this module run on your data.

Connect your PMS read-only and we'll mirror the last 90 days into a free Patient Revenue Report inside 14 days. No commitment.