The Xcare Blog

The benefits of the Xcare mobile app

At Xcare, we analyzed research trends which showed us how often users were looking to utilize their phones on the go from anywhere to book reservations, make payments and more. This insight inspired us to create the Xcare mobile app built specifically for patients to give them the control they were looking for.

The patients that have started using our mobile app in connection with their clinic have loved the flexibility and freedom it provides. Within the Xcare app, patients can:

  • Book appointment requests within seconds for themselves or their family members
  • Complete digital forms required prior to their appointment
  • Communicate in real time with their clinic via live chat and receive notifications via mobile app, email & text message
  • Pay for their treatment on their phone using a debit card, credit card, Apple pay or Google pay
  • Compile and have access to all of their billing receipts and invoices
  • Leave a review for their clinic instantly after treatment
  • Track their insurance usage throughout the year to make sure they are using all of their benefits
  • Refer friends and family and gain loyalty points from Xcare directly

Best of all, if a patient doesn’t yet have a preferred practice, our system will allow patients to search for the service they require (dental, chiropractic, audiology, etc.) and will provide results near them that meet their specific criteria. Whether they are looking for a dentist that provides basic hygiene treatment or a dental implant specialist, we will help them find the right clinic.

But what if some patients don’t utilize mobile applications? Although this tends to be the minority, we built the same functionality within our mobile app into a web portal that users can log into and access from any laptop, desktop computer, tablet or cell phone browser. For patients, it’s as easy as logging into an email account and once they are in their account, they can control their entire health care experience seamlessly and easily.

With our direct integration with over 25 patient management systems, the Xcare platform also automates the scheduling, reminder, review, and payment process for clinic admins to allow them to focus their time on the patient.

Want to learn more about how Xcare can improve convenience and increase patient engagement? Book your free demo with our team today.

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