Eaglesoft is rock-solid clinically. Its weak spots are the same as every legacy PMS: attribution, retention automation, and weekly reporting that requires a human spreadsheet ritual. Xcare reads your Eaglesoft data via our secure PMS bridge and runs the growth layer on top of it - without changing a single thing in your front desk workflow.
How we connect
- PMS bridge - lightweight agent installed on the Eaglesoft server, syncs read-only.
- Incremental sync - only changed records, off-hours.
- Multi-location groups - one bridge per server, single Xcare dashboard.
What Xcare adds
| Job | Eaglesoft | Xcare |
|---|---|---|
| Recall | Recall report + manual outreach | Automated SMS sequences, two-way confirm/reschedule, no-show recovery |
| Reactivation | Custom report queries | Quarterly campaigns with attribution to booked revenue |
| Marketing attribution | Referral source field | Full waterfall - paid, organic, referral, rewards, recall - mapped to chair time |
| Rewards | None | Xcare Rewards - 200K+ member network referring into your chair |
| Weekly reporting | Built-in reports + spreadsheets | Patient Revenue Report - the five views your office manager rebuilds every Monday, automated |
Setup timeline
- Day 1: PMS sync agent installed on Eaglesoft server (~30 min, remote).
- Day 2-3: Last 90 days of patient, appointment, and ledger data mirrored.
- Day 4-14: Patient Revenue Report built in your Xcare sandbox.
- Day 14+: Your numbers, no commitment.
Read-only, always. Xcare does not write to Eaglesoft. Turn us off any time and your PMS keeps running exactly as it did.
Connect your Eaglesoft and we'll mirror your last 90 days into a Patient Revenue Report - in 14 days, free, no commitment.