Integration Made Easy
We integrate and sync with 25+ Practice Management Software’s, These include but are not limited to Dentrix, AbelDent, Open Dental, and Eaglesoft.
Practice Growth
New Patient Acquisition
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Promote Your Clinic & Providers: We publish and promote your clinic and your providers on various search engines so you can be found by more new potential patients.
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Mobile App & Web Online Bookings: Our online scheduling feature gives you the opportunity to share your calendar with patients. These bookings will come directly into Xcare for you to approve and will then sync with your patient management system. Patients can request appointments from the mobile app or via your own clinic website.
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Smart Referrals & Loyalty: Rewarding your patients for their loyalty, compliance and referrals has never been easier and more fun! Enable a modern patient experience with our smart referral program and create a more engaged client base.
Re-Engage (Recall)
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Patient Ratings: Our AI (artificial intelligence) based recall system tracks patient behaviour so you don’t need to. Patients are automatically contacted when they are overdue for a cleaning to help ensure they return more often.
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Outstanding Dentistry: We target your patients who have outstanding dentistry, bringing in revenue you may be missing out on. You can also turn on reminder messaging for individual patients who need to return for recommended procedures.
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Reactivating Dormant Patients: You can automatically send friendly, customized recall emails and text messages on your behalf to dormant patients.
Practice Automation
Appointment Reminders & Auto ReconfirmPatients get automatic reminders about their upcoming appointment, so they don’t miss it. Confirmations sent via mobile app, email and text are sent directly to your patient management system, ensuring you never need to manually update these appointments.
Fill-in CancellationsWe automatically detect last-minute cancellations. Xcare then notifies you and within one click, you can send requests to waitlisted patients to fill the opening. No wasted time or empty chairs.
Task ManagerAlways be prepared and organized for the day. Convenient task lists with smart recommendations can be automatically created and emailed to you every morning. You can effectively assign tasks to other team members and keep track of the progress.
In App Notifications, Two-Way Texting, Live Chat & VoIPCommunication with Xcare is multi-dimensional, it gives you the ability to personally communicate with your patients on an individual basis via text, live chat or phone. Exchange messages right from the Xcare desktop or mobile app. With VoIP phone hardware that integrates with Xcare, we create a smart phone system that helps your team be more efficient and connect with patients in meaningful ways.
Digital FormsBe it medical history, new patient intake or consent forms, patients can complete these digitally and can eSign forms right on their screen. Reduce time & effort for your staff while providing a great patient experience.
Emergency ManagementIf the office needs to unexpectedly close, or the dentist has a personal emergency an alert message can be easily sent to all the patients whose appointments are affected so that they can be rescheduled effectively.
Seamless SyncXcare syncs with your patient management system every 10 minutes so your data stays accurate. Any updates made in your patient management system will update within Xcare and vice versa.
Logs & Message HistorySee a log of all of the messages sent to your patients and maintain access to the entire communication history. Each instance is digitally recorded so it allows multiple members to communicate in sync.
Contactless PaymentsXcare’s Mobile Pay/Text2Pay feature is a tool that simplifies your collections process by giving patients the ability to make payments via the mobile app/phone or patient portal. Have recurring payments? No problem. Set them up once and our system will automatically bill your patients each month until the payment cycle is complete.
Patient Engagement
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Patient Reviews: Automatically collect surveys with our automated workflows, to post reviews from happy patients to Google, Facebook, and RateMD. Gain insight, collect and publish reviews, and respond to patients from one centralized dashboard.
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Marketing Suite With our easy drag and drop feature, create and send attractive and targeted emails for birthdays, holidays, and events. You can send this to all your patients or specific custom patient lists.
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Patient Lists Compile multiple patient lists and use then for different campaigns. Automate these campaigns and save time on manual follow-ups.
Practice Analytics
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Meaningful KPI’s Get meaningful data that matters, no need to hire a consultant to explain what areas need improvement. Our dashboard gives you insights and data to your appointments, production, patient sentiment, treatments and much more in a simplified way
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Set-up and Track Goals Setup your goals for appointments, production, treatments etc to be tracked on a daily, weekly or monthly basis.
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Multi-practice Dashboard If you have multiple practices using different practice management software’s, Xcare simplifies your reports by having a multi-practice dashboard where you can view all the KPI’s in one single screen.
Increase your patient flow and start building stronger patient relationships today
