The Xcare Blog

What Makes Xcare Unique?

When it comes to onboarding a patient engagement platform within a clinic, there are a variety of factors that must be considered. For example, what type of features does the clinic need to run effectively? How much more convenience can be offered to patients? What is the budget for bringing on a solution like this?

At Xcare, we help answer all of these questions and more for you to make sure that you are getting a truly customized experience. Our platform has a multitude of features, all of which you can turn on or off at your convenience based on your immediate and future needs. Beyond this, if you’re wondering what makes Xcare more unique than other platforms, check out some of the key aspects we bring to the table below.

Mobile App

We built a mobile app for both patients and for providers. The patient mobile app allows them to easily and quickly request appointments, manage their schedule, communicate in real time with their clinic, pay and save invoices, track their insurance coverage, and leave online reviews. This app was built to give patients full control of their health care experience within the palm of their hands. On the clinic side, we have created a provider app so that those handling the appointments can have full control of their schedule while on the go from anywhere and at anytime.

Contactless Payments

Contactless payments in and of itself is not entirely unique, however, the way it is built within Xcare is. Our platform has the standard Text2Pay capabilities which automatically syncs the payment amount from the patient management system in real time and sends the payment request to the patient. Beyond this, patients can also pay using the Xcare mobile application with Google Pay, Apple Pay, or any credit/debit card of their choice. Lastly, our system also offers clinics the ability to handle recurring payments. This feature is fully customizable and once set up, the patient can be charged on the same day each month until the treatment is completed. This not only makes it easier for patients, but this saves time for the staff in the clinic as this payment process becomes entirely automated.

No Contracts & No Set Up Fees

At Xcare, we believe in the power of our platform, and because of that we don’t tie any customers into long term contracts. All of our plans are month to month, allowing clinics to cancel at anytime if they are not satisfied. Also, not only do we not charge any setup fees, but we offer a 30-day free trial to allow clinics to test out the software and learn about all the features at their own pace. Our support team is available during your trial period as well via phone, email and live chat to assist with any questions you may have.

All-In-One Solution

One of the most important elements of Xcare is that it is truly an all-in-one solution. You no longer have to subscribe to one software to handle your payments, another to take care of your reminders and a final one to manage your reviews. Xcare has an array of features that captures everything clinics need on a daily basis and ensures patients stay engaged during every touch point in their journey. Having everything under one roof not only makes it easier and faster to manage, but it also helps to significantly reduce a clinic’s monthly subscription cost.
All in all, Xcare was built with both the clinic and patient in mind to ensure a smooth and wonderful experience for all parties involved. Interested in having a free demo? Book yours here.

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