STREAMLINING THE PATIENT EXPERIENCE
In order to ensure that your clinic provides the best possible service ensuring your clients are happy and consistently coming back, we need to understand what patients are looking for from their healthcare providers.
Barrier to entry can be the determining factor when it comes to a patient deciding which clinic to go with. A patient’s clinical experience does not only take place within the walls of the clinic itself, but also before and after their appointment.
With XCare we provide an easy–to–use booking and communication system that allows patients to take control of what they want, when they want it. For example, many times if a client has a complex procedure done, they may leave not having any questions immediately after, but later down the line some may come to mind. XCare allows these patients to communicate directly with their designated specialist, to ensure they get the information they need, in a timely manner. XCare puts more control in the hands of health providers and patients with a quick and simplistic system.
Beyond this, XCare gives patients the ability to have more control over their appointment bookings, treatment payments and gives them the opportunity to easily rate their experience online.
That’s the key; giving patients more control. Each individual can tailor his or her experience and relationship they have with their clinic. Creating a better connection and trust with your clinic can ensure patients not only consistently come back, but also recommend you to family and friends.
Interested in experiencing the benefits of XCare? We provide a one-month free trial and demo to all interested clinics. Experience what XCare has to offer you and your patients today.