Open Dental is the most flexible PMS in dental - which is exactly why most practices running it have built half their growth stack out of spreadsheets, Zapier, and weekend SQL queries. Xcare collapses that into one read-only growth layer that respects Open Dental as the source of truth.
How we connect
- Open Dental API - native, key-based, read-only scope by default.
- PMS bridge - optional, for older self-hosted installs without API access enabled.
- Direct DB read replica - for multi-location groups that prefer a SQL mirror.
What Xcare adds on top of Open Dental
| Job | Open Dental | Xcare |
|---|---|---|
| Recall | Recall list + eRemind | SMS-first sequences with two-way replies, missed-appointment recovery, and conversion tracking |
| Reactivation | Custom queries | Pre-built reactivation campaigns with revenue attribution |
| Marketing | Referral source field | End-to-end attribution from ad click / rewards referral to booked appointment |
| Rewards | None | Xcare Rewards - 200K+ member network referring into your chair |
| Reporting | Manual SQL / standard reports | Weekly Patient Revenue Report - the five reports your office manager rebuilds every Monday |
Why this matters for Open Dental practices specifically
Open Dental's openness is its strength and its tax. You get full control - and full responsibility for everything that lives above the PMS. Most independent owners we talk to are running 4 - 6 vendors stitched together, none of them aware of the others.
Xcare consolidates acquisition, recall, rewards, and reporting into a single growth layer that reads from your existing Open Dental install. Nothing gets ripped out. Nothing gets migrated. The PMS stays the source of truth.
Setup timeline
- Day 1: API key generated in Open Dental, scoped read-only.
- Day 2-3: Last 90 days of patient, appointment, and ledger data mirrored.
- Day 4-14: Patient Revenue Report built in your Xcare sandbox.
- Day 14+: Decide if it's worth turning on the live loops.
Connect your Open Dental and we'll mirror your last 90 days into a Patient Revenue Report - in 14 days, free, no commitment.