Three orbits. One flywheel.
Most loyalty programs are a single loop: spend, earn, redeem. Xcare Rewards is three concentric loops that compound on each other - the patient orbit drives the provider orbit, the provider orbit funds the network orbit, and the network routes new patients back into every patient orbit on the platform.
How Xcare delivers patients to your clinic.
A multi-channel system that attracts, engages and converts high-value patients - on autopilot.
Access an ecosystem of trusted partners.
Trusted voices in health & wellness drive awareness.
Cross-promote within the Xcare clinic network.
High-engagement campaigns that drive action.
Joins. Engages. Earns points on every visit, spend, referral and review.
More new patients & repeat visits.
Increased foot traffic & new customers.
Members refer friends & earn more points.
Four wallets. One closed loop.
Every actor in the ecosystem holds a wallet. Points flow between them as patients earn, partners attract, clinics retain, and members redeem.
The ecosystem engine
- Mints points for verified actions
- Manages platform-wide attribution
- Powers analytics & verifications
Pre-funded points to retain & engage patients
- Reward loyalty & repeat visits
- Reactivate inactive patients
- Boost treatment acceptance
Funded by points redeemed at the partner
- Run promotions to Xcare members
- Attract new customers
- Convert points to foot traffic
Patient earns & redeems
- Earn from clinics, partners & Xcare
- Redeem with clinics & partners
- Cash out via 64+ gift cards
How points flow.
Patients earn from three sources, hold them in their member wallet, and redeem with three destinations. Every point is verified, attributed, and tracked.
Redeem with 64+ gift cards.
When patients can convert points into the brands they already love, engagement compounds. Members who redeem refer 3.2× more often.
The mechanics, step by step.
Every action in the ecosystem is a ledger entry tied to a real patient, a real visit, and a real dollar. The flywheel is the same whether you're clinic 1 or clinic 1,000 on the network.
Every booking, every completed visit, every Google review, every referral - points hit the patient wallet automatically. No app to download, no card to carry. The PMS event triggers the credit.
Your wallet is debited only when a redemption ties to a verified, attributed visit. No engagement spend, no impressions, no vanity metrics. Dollar-for-dollar accountable to patient activity that already happened.
Points convert to gift cards patients actually use - Amazon, Starbucks, Visa, Indigo, hundreds more. Real money, real reason to come back, real reason to refer the friend who just complained about their last cleaning.
When that referred friend books at any Xcare clinic, both wallets earn AND the providing clinic gets attributed acquisition credit. The 200K+ member graph routes patients between clinics like a private health network.
Engagement that pays back.
Patients earn for every behavior you actually want - booking online, showing up, reviewing, referring. The wallet creates a habit loop that traditional dental marketing cannot.
Spend tied to outcomes.
You're not buying impressions. You're funding a credit that only fires when a patient does something measurable - and the cost-per-action is fixed before the action happens.
Compounding acquisition.
The 200K+ member graph means a patient who moves cities, a friend who needs a new dentist, a spouse who's been putting off treatment - all routed back to a clinic on the network. Acquisition you didn't have to chase.